For a lost or stolen debit card:
- Please call your local Alabama ONE office for assistance, or 800-239-8844.
- Outside our normal business hours, weekends or holidays, please call 833-933-1681.
- To dispute a charge on your debit card please call 866-279-1399.
- To activate your new debit card call 844-559-0075 from the phone number we have on file.
For a lost or stolen credit card:
- Please contact cardholder services through the various means of communication presented on their site page linked below.
- You may reach their 24-Hour Customer Service line at 800-239-8844 within the U.S. and at 1-813-868-2891 outside of the U.S.
